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Summary Cleaning Service Level Argeement

Cleaning home page Routine cleaning specification

Tabled below is a summary of routine cleaning carried out across all campuses.

Area Frequency Coverage
Toilets

All areas

5 x weekly
  • Clean all surfaces daily
  • Dust sills radiators and ledges
  • Pick up rubbish
  • Wipe painted areas
  • Clean sanitary areas
  • Refill supplies
  • Clean tiles fixture and fittings
  • Sweep and mop floor areas

Libraries

7 x weekly
Floors and stairs 5 x weekly To be cleaned (vacuumed or mopped) leaving surfaces free from stains, marks, dust, debris and chewing gum.

Offices

1 x weekly
Lecture theatres and Classrooms 5 x weekly Whiteboards cleaned wiped and free from marks, writing tablets to be replaced on chairs, furniture correctly laid out, chairs and furniture surfaces dusted and cleaned
Offices 1 x weekly Cleared surfaces only to be cleaned, the contractor will not move items or equipment in order to apply cleaning. Free from visable loose debris, dust, fluff and lint. Overall even appearance.
Doors

All areas

2 x weekly

Door handles, closers, latches, seals, signs, locks, hinges, kick and push plates to be damp wiped dried and buffed to remove all stains marks and smears.

Glazing and glass polished.

Reception/canteens

5 x weekly
General waste bins 5 x weekly Bins containing white sacks
Recycling When full or requested Bins containing orange sacks
Window cleaning Annually Inside and out
External and grounds 5 x weekly

To ensure the following areas are free from debris, litter, cigarette ends, dirt or spillages: 

  • Car park              
  • Walkways,                                                
  • Patios,
  • Outside of building                                           

If any of the above is not carried out to your satisfaction then please log this directly with Nviro by emailing; nviro.cleaning@uel.ac.uk or contacting the helpdesk:

Docklands Campus: ext. 2841

Stratford and Duncan House: ext. 4317

Cleaning with Confidence

 


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