Fees Policy: Academic Session 2011/12
Contents
- Introduction
- Section A: Your Tuition Fee
- Section B: Undergraduate Programmes
- Section C: Taught Postgraduate Programmes
- Section D: Postgraduate Research
- Section E: Scholarships and Bursaries
- Section F: Who is paying your fees?
- Section G: When to pay your fees
- Section H: How to pay your fees
- Section I: Refunds of tuition fees
- Section J: Withdrawal
- Section K: Deferral and Intermisssion
- Section L: If you do not pay yor fees
- Section M: If you do not pay other debts to UEL
- Glossary
- Useful Contacts
We are proud of the diversity of our student body and, because we recognise that our students' personal and financial circumstances vary widely, we can offer you a number of different ways to pay your fees. But, because fee income is vital to our operations, we have to pursue all debts and withdraw our services from those who owe us money.
Compliance with the Fees Policy forms part of your contractual obligations with the University of East London.
Introduction
This policy applies to all students and sets out how your tuition fee is determined, when and how you need to pay your tuition fee and the regulations which apply to refunds, intermissions and deferrals. There are separate sections covering New Students and Continuing Students and, where appropriate, a distinction is made between International and Home/European Union students. Fees quoted in this policy and the fees schedule apply to session 2011/12 only and all fees may be subject to increases in subsequent years of study.
You must read this policy carefully as it covers all students who apply to study or continue their studies during the academic year 2011/12. If you have difficulty in reading or understanding the policy please contact our Help Team on +44(0)20 8223 7526 or email them at finance.registry@uel.ac.uk.
Assessment of Tuition Fee Status
When you applied for a place, your fee status will have been assessed as "Home”, “European Union" or "International". This assessment is based upon your immigration status and history of residence. We want to ensure that you pay the right level of tuition fees from the outset of your studies as there are very few instances where this initial assessment can be amended. If you think that your tuition fee status has been incorrectly assessed, you will need to complete a fee assessment form and provide information and evidence of your status, circumstances and reasons why you feel that you have been wrongly assessed. You should do this before you accept any offer. The form can be downloaded at http://www.uel.ac.uk/enrolment/documents/FAF.pdf and contains information and guidance about the information required.
The Admissions team is responsible for assessing fee status. Should you need to contact them, please call +44(0)20 8223 2835 or email admiss@uel.ac.uk.
UK(Home) / EU(European Union) Students
Tuition fees are due at or before enrolment and must be paid by one or more of the following:
- the Student Loans Company (SLC);
- a fee sponsor (usually your employer);
- a scholarship awarding body;
- you or your family
If you are classified as a "Home" or “European Union” student for fees purposes and are undertaking a first degree (or HND) programme by full-time study, you are entitled to have the majority of your fees paid by the Student Loans Company (SLC). If you have not already done so, you should immediately apply on-line at www.slc.co.uk and click on “Customer Enquiries” (scroll down to the link for the country in which you are resident). Should the SLC refuse to pay your fees for any reason, they will automatically become your responsibility.
If you started your programme on or after 1 September 2006 you are entitled to a tuition fee loan. If you started your programme before September 2006 you will be able to apply for a means tested tuition fee grant and a non means-tested fee loan to match your assessed fee contribution.
(Within the remainder of this policy, the term “UK/EU” student refers to students from the European Union (including the United Kingdom) and “UK/EU” fee means UK/European Union fee.)
International Students
If you have received an International Offer Letter from us then this means that we have assessed you as an International Student for fees payment purposes, based on the evidence we have.
Am I a New Student or a Continuing Student?
New Student
You will be classified as a New Student throughout this policy if any of the following apply to you:
- you have never studied with us before and received a copy of this policy, or reference to its location on our web site, at the point of enrolment or in an International Offer Letter;
- you have completed a programme of study with us (eg at undergraduate level) and wish to commence another, substantially different, programme of study with us (eg at postgraduate level including the PGCE programme for students training to be teachers);
- you applied for a programme of study with us but deferred (postponed) your entry to 2011/12;
- you started a programme of study in 2010/11 but your last date of attendance was before the end of the second week of the semester;
- you have taken a long break from your studies with us and are required to re-apply for a place on the programme;
- you were previously withdrawn from your programme and are required to re-apply to return to study at the university.
Continuing Student
You will be classified as a Continuing Student throughout this policy if the following applies to you:
- you have already studied with us on your current programme, or a programme at the same level (i.e. undergraduate or postgraduate), and are continuing with your studies.
If you have taken a break of more than two years from your programme of study or wish
to discuss whether you are a New or Continuing Student further, then please contact our Admissions team by telephone on +44(0)20 8223 2835 or by email at admiss@uel.ac.uk. If you are an International student please email international.admissions@uel.ac.uk.
Enrolment with UEL
Payment of tuition fees is part of enrolment. If you do not complete the formal process of enrolment but, by your actions, are deemed to be undertaking activities compatible with the status of an enrolled student, the university will formally enrol you and charge the relevant tuition fee. Such activities would include inter alia attendance in classes, submission of work and frequent use of a student ID card to gain access to university buildings and facilities. Penalty charges will apply if you do not complete your enrolment by the relevant deadline (see Section G)
SECTION A – YOUR TUITION FEE
With the exception of postgraduate research and some programmes which UEL delivers through a collaborative arrangement with a partner, all programmes fall within the Manual of General Regulations. The taught part of some professional doctorates may also fall within these regulations. The Manual may be found at: www.uel.ac.uk/qa/manual/index.htm
A.1 The fee for which you are liable depends on the programme you are studying, whether you are studying full or part-time, whether you are a UK/EU or International Student, whether you pay promptly and in full and whether you are a new or continuing student.
A.1.1 The programme you are studying
If you are enrolled on an undergraduate programme of study, you will find the relevant fees in this policy. Module fees (taught postgraduate) and annual fees (postgraduate research and professional doctorate programmes) are as set out in the Fees Schedule. Where module fees are quoted, unless otherwise stated these refer to the standard module size of 20 credits (undergraduate fees) and 30 credits (postgraduate fees). Fees may be found on www.uel.ac.uk/fees/index.htm
A.1.2 Part-Time or Full-Time
The number of modules registered within a year of study will define your mode of attendance as either full-time or part-time for fee purposes. Students on a student visa are only able to study part-time if they are required to do re-sits, in line with the requirements of their visa.
For undergraduate students, part-time study is defined as taking no more than two 20 credit modules in each of the two semesters for which you are enrolled. Where a double module spans 2 academic years and takes the number of credits to 100 credits registered over the year, students may remain part-time provided that they take no more than 20 credits in the first semester of the following year (and 60 credits registered over the whole of that year).
For taught postgraduate students, part-time study is defined as taking no more than three 30 credit modules in the session for which you are enrolled (where the dissertation occurs in the summer period of the final year and increases the number of credits taken to 120, this may still constitute part-time study).
You may withdraw from a module on request to your School within the first two weeks of the semester (and, where permissible within the terms of the regulations, register for another). Withdrawal from modules after this two-week period will not be permitted except under exceptional circumstances. Requests for approval to withdraw from a module after this period should be made in writing to your School Registrar.
This does not apply to international students on a student visa as there will normally be visa implications if they withdraw from any module and they should seek advice by emailing isa@uel.ac.uk
Any period of intermission must be agreed by your School, in advance of the period of intermission. You cannot intermit after the second teaching week and intermission must be for either one semester or for one year. If you are an International student on a student visa your School will not consider an intermission for you unless you have exceptional reasons, for example, a serious illness, and you will be required to provide verifiable evidence. In such cases you must seek advice from the International Students Advice Team in the International Office as intermission is likely to have an impact on your student visa and the fees you have already paid. Under the terms of our Sponsor Licence we are legally obliged to notify the UK Border Agency (UKBA) when a student on a student visa has a significant change of circumstance to their studies. This includes, but is not necessarily limited to, if a student is withdrawn from their programme, discontinues their studies with the university, is on a break, intermits or is excluded for any reason.
Unauthorised absence will be treated as withdrawal except in exceptional circumstances.
A reconciliation will take place each semester of the modules registered on the student database against the fees charged. Where these differ the record will be amended appropriately and further charges added on where necessary.
A.1.3 Short Courses / Tasters
The fees for short courses and taster courses are determined on an individual basis and full payment is required in advance of the course. You will not normally be entitled to a refund if you subsequently do not attend the course.
A.1.4 Fee Status
When you applied for a place, your fee status will have been assessed by our Admissions Office as either International or UK/EU. For most programmes the International fee is higher than the UK/EU fee. We have different fees for two reasons. One reason is economic and the other is legal:
a) The economic reason
Each year the United Kingdom parliament sets aside significant sums of money to support universities like our own. This money has been raised by taxation and is to be spent on facilities for students from the United Kingdom and other parts of the European Union. The money available to support programmes being studied by European Union students therefore consists of both the tuition fee and a public subsidy. For International students the only money available to support their programmes is the tuition fee. For this economic reason the tuition fees paid by International students tend to be higher than the fees paid by students from the UK/European Union.
b) The legal reason
In general we would not want to distinguish between students of different nationalities and nor would the law allow us to do so. However the law in England makes a specific exemption from this general position to enable universities to charge different tuition fees for International students.
A.1.5 Tuition fee deposits
If you are classified for fee payment purposes as an International student you will be charged a 50% non-refundable deposit on the net tuition fee for 2011/12. If you are attending a programme that lasts for one semester only, you will be charged 100% of the fee as a non-refundable deposit. This will be a condition of your offer of a place and will apply regardless of whether you need to obtain a student visa to study in the UK.
Where a professional body requires it, we will also charge home students a non-refundable deposit as a condition of the offer of a place. This information will be available at application stage.
A.1.6 Prompt Payment
If you pay your fees promptly and in full, the fees quoted in this policy and the Fees Schedule will apply. An early payment discount is available for payment in full before the relevant deadline date (see section G). You can also opt to pay your fees by instalments when you complete your enrolment and if you do not miss any of your payments there will be no extra charge for choosing this method.
A.2 Other Fees and Charges
Occasionally additional charges may be made to cover materials and consumables required for your programme of study. Your School will advise you of the charges and how these will be collected.
Failure to pay any such charges by the due date will result in penalties being applied.
SECTION B – UNDERGRADUATE PROGRAMMES
B.1 UK/EU New and Continuing Students
B.1.1 If you are a new full-time UK/EU student, or a continuing Full-Time student who entered HE on or after 1 September 2006 on the new variable (higher) rate of fee, the fee for 2011/12 will be £3,375. You will be entitled to a tuition fee loan of £3,375 and should apply for this on-line at www.slc.co.uk (click on “Customer Enquiries”). If you are in a full year placement as part of your programme your tuition fee will be £1,685. Should the SLC refuse to pay your fees for any reason, they will automatically become your responsibility.
If you have applied through SLC for a student loan to cover your fees, this amount will be paid directly to us from public funds. In addition to the tuition fee loan, for UK students only the government has introduced a means tested Maintenance Grant (non-repayable) worth up to £2,906 per year and a non means tested Maintenance Loan to assist you with your living expenses.
B.1.2 If you are a continuing full-time UK/EU student who is not being charged variable fees (you will normally have entered HE before 1 September 2006, the fee for 2011/12 will be £1,342 (unless you are in a full year placement as part of your programme when your tuition fee will be £670). You will need to submit an application for support every year (information for continuing students may be found at www.slc.co.uk by clicking on “Customer Enquiries” and following the appropriate link). You will be able to apply to SLC for a non means-tested tuition fee loan to match your assessed fee contribution, in addition to the usual grant for fees. This amount will be paid directly to us from public funds.
B.1.3 If you are a part-time UK/EU student who is either new or continuing, you will be charged a fee for each module taken. The fee for each 20 credit module will be £562. Modules of variable credit rating will be charged pro rata. All modules (including those that span two semesters) will be charged within the semester in which they are first registered.
You will receive a UEL Bursary of £281 for each 20 credit module taken and this will be offset directly against your fees. If you are on the University Certificate in Personal and Career Development (New Beginnings 2) programme, you will receive a UEL Bursary of £472 for each 20 credit module taken and this will be offset directly against your fees.
You can apply to SLC for a fee grant of up to £1,230 if you are studying 50% or more of a full-time equivalent programme (this grant is based on your household income).
In addition, UK students may be eligible for a grant of up to £265 to help meet the cost of books, travel and programme expenditure (this grant is based on your household income).
If you want further advice on this scheme you should ask our Student Money Advice and Rights team.
B.1.4 If you are attending the University as an Erasmus exchange student, you are not liable for a tuition fee to us but are required to pay fees to your home institution as usual.
B.2 International Students (new and continuing)
B.2.1 If you are a new or continuing full-time international student you will be charged a fee per annum according to the type of programme on which you are enrolled, as follows:
Podiatric Medicine / Physiotherapy: - £13,200
Architecture: - £11,700
Computing: - £9,600
Other: - £9,300
If you are studying for a combined honours degree you will be charged the lowest of the above fees, unless half or more of your programme is in the architecture or computing areas, in which case the higher (Architecture or Computing) fee will apply.
B.2.2 If you are a part-time international student, you will be charged a fee for each module taken. The fee for each 20 credit module is:
Podiatric Medicine / Physiotherapy - £2,200
Architecture: - £1,950
Computing: - £1,600
Other: - £1,550
Modules with different credit ratings will be charged on a pro rata basis.
B.2.3 If you are following a placement (or sandwich) year as part of your degree programme, you will be charged a fee of £1,685. Tuition fees for the full year will apply where any placement period is less than an academic year.
B.2.4 If you are normally resident in the Channel Islands and are a full-time student, your fee will depend upon the subject area of your programme. Institutional bursaries and scholarships will not apply to Islands students.
B.2.4.1 New Channel Islands Students
Science, Engineering & Technology - £9,867
Architecture, Art & Design, Performing Arts, - £7,768
Computing, Cultural & Innovation Studies, PGCE,
Health Sciences, Psychology and Social Work
All other undergraduate programmes - £6,194
B.2.4.2 Continuing Channel Islands Students
Science, Engineering & Technology - £8,329
Architecture, Art & Design, Performing Arts, - £6,369
Computing, Cultural & Innovation Studies, PGCE,
Health Sciences, Psychology and Social Work
All other undergraduate programmes - £4,899
B.2.4.3 If you are a Channel Islands student on a placement year, you will be charged half the relevant fee shown in B.2.4. Tuition fees for the full year will apply where any placement period is less than a year.
B.2.4.4 If you are a part-time Channel Islands student, your tuition fee will be set at our discretion.
B.3 Distance Learning students
If you are a Distance Learning student (irrespective of whether you are classified as a UK, EU or International student), your fee will be £562 per 20 credit module.
Institutional bursaries and scholarships will not apply to Distance Learning students.
B.4 Reconciliation of Charges
A reconciliation will take place each semester of the modules registered on the student database against the fees charged. Where these differ the record will be amended appropriately and further charges added on where necessary. Any such amendment may also result in a change to your mode of attendance (see A.1.2).
SECTION C – TAUGHT POSTGRADUATE PROGRAMMES
C.1 Taught Postgraduate Students
A postgraduate Masters programme comprises 180 credits. A postgraduate Diploma comprises 120 credits and a postgraduate Certificate 60 credits. Modules are usually 30 credits in size (modules of different sizes are charged pro-rata).
The fees charged to Home and Overseas postgraduate students are determined by the Band in which the modules sit and this is set out in the Fees Schedule. Bands and module fees are as follows for 2011/12:
| Band | Home 30 credit Module Fee | International 30 credit Module Fee |
|---|---|---|
| Band 1 | £915 | £1,400 |
| Band 2 | £980 | £1,665 |
| Band 3 | £1,190 | £1,900 |
| Band 4 | £1,680 | £2,100 |
| Band 5 | £1,890 | £2,465 |
C.1.1 If you are a full-time student expecting to complete the programme in one academic year, the fee is as set out in the Fees Schedule.
C.1.2 If you are a part-time student, you are charged a fee for each module taken. The fee for each 30 credit module is as set out in the Fees Schedule. Modules with different credit ratings are charged on a pro rata basis.
C.1.3 If you are a postgraduate Channel Islands student (excluding PGCE), your tuition fee will be set at our discretion and will normally be the standard home postgraduate fee.
C.1.4 If you are a part-time UK/EU postgraduate student who is in receipt of specified state benefits, you may be eligible for a waiver of up to 50% or £500 (whichever is the lower) of your tuition fees.
C.1.5 If you are a UK/EU Postgraduate Certificate in Education (PGCE) student, your tuition fee will be £3,375. You will be able to obtain a non means tested loan from the SLC and will also be eligible for the UEL Bursary and the UEL Progress Bursary (see Section E for further information). You will also, exceptionally, be able to apply for a UEL Scholarship.
C.1.6 If you are a Distance Learning student (irrespective of whether you are classified as a UK, EU or International student) on a named programme, you will be charged the “home” module fee at band 1, unless you are on a MBA (International Business) programme, in which case you will be charged at band 5 ‘home’ module fee. Institutional bursaries and scholarships will not apply to Distance Learning students.
C.2 Fees for Students Repeating Modules
Full-time students are initially charged for the whole programme and no refunds can be made to students who withdraw beyond the second week of their second semester (see section I). Students who do not pass a reassessed module and are required to repeat a module (or modules) will be charged the full module fee for the repeat module(s) at the point at which they are taken. This applies even where the modules are prerequisites for a dissertation which has already been paid for.
This may result in your mode of attendance being changed from full-time to part-time. (This may mean that you lose state benefits associated with full-time study - for example you may have to start paying Council Tax.)
C.3 Reconciliation of Charges
A reconciliation will take place each semester and in the summer to reconcile the modules registered on the student database against the fees charged. Where these differ the record will be amended appropriately and further charges added on where necessary. Any such amendment may also result in a change to your mode of attendance (see A.1.2).
SECTION D – POSTGRADUATE RESEARCH PROGRAMMES
D.1 The fee for which you are liable depends on the programme you are studying, whether you are studying full or part-time, whether you are a Home or International Student and whether you pay promptly and in full.
D.2 Postgraduate Research covers the following programmes:
- MPhil
- PhD
- PhD by Published Work
- Professional Doctorates
- Higher Doctorates
D.2.1 If you are a full-time or a part-time student, the fee for this session is as set out in the Fees Schedule.
D.2.2 If you are a Part-time UK/EU postgraduate student who is in receipt of specified state benefits, you may be eligible for a waiver of up to 50% or £500 (whichever is the lower) of your tuition fees.
D.2.3 If you are a postgraduate research student in the “writing up” phase, the fees charged will be:
UK/EU students - £365
International students - £715
“Write up” status is for students who have completed the research phase of their study and is normally only available for twelve months. The only supervision offered in this phase is related to the creation of the work submitted for the oral examination.
A “writing up” phase is not available for a small number of programmes where the level of support required is more than that expected for writing-up. In these cases the standard annual programme fee will be charged. Your School will be able to tell you whether or not a write-up fee or an annual fee will be charged in your last year.
D.2.4 Split-site arrangements for MPhil/PhD students domiciled outside of the UK: If you are an International MPhil/PhD student domiciled outside of the UK, you can study for a UEL award without having to bear the costs of moving to , and studying in London. Your tuition fee will be 75% of what is charged to an on-campus International MPhil/PhD student and will be fixed at the same level for the duration of your programme.
More information about split-site arrangements can be found on www.uel.ac.uk/qa/manual/splitsite.htm
SECTION E – SCHOLARSHIPS AND BURSARIES
E.1 If you are a UK/EU/International student enrolling on a Masters degree, Professional Doctorate degree or Postgraduate Research within three years of successfully completing your previous programme at UEL, you will be eligible for the Alumni Scholarship, which is a 15% discount on your tuition fees per annum. If you qualify for an Alumni scholarship, you will receive this as well as any other scholarship to which you may be entitled. The Alumni Scholarship will be calculated after deduction of any other scholarship awarded.
E.2 If you are a UK/EU full-time undergraduate student, in addition to the government’s grants we are offering further support through a range of Scholarships and Bursaries:
E.2.1 UEL Student Bursary - £338 per year. UK students who receive the full maintenance grant and are being charged the maximum fee of £3,375 a year will receive £338 a year in the form of a bursary paid on our behalf by the SLC. EU students may be eligible for a discretionary £338 bursary, based on having a household income that would have entitled them to receive a full student grant had they been an English student and paying a £3,375 fee.
E.2.2 UEL Progress Bursary
Year 1 - £500 worth of credit
Years 2 and 3 - £300 worth of credit.
The above credit is available to spend on a range of items including books, computers and accommodation in our halls of residence. Your bursary account will be credited when you successfully complete your first semester of study each year and continue into your second semester. Successful completion is dependent upon submitting all components of course work/sitting all exams. You do not need to apply for this bursary.
Full details and award criteria can be found at www.uel.ac.uk/progress
E.2.3 Other UEL Scholarships & Bursaries are available from www.uel.ac.uk/scholarships
E.3 If you are a new or continuing UK/EU part-time undergraduate student you will receive a £281 UEL Part-Time Bursary for each 20 credit module taken. This will be offset directly against the fees you are charged. If you are on the University Certificate in Personal and Career Development (New Beginnings 2) programme, you will receive a UEL Bursary of £472 for each 20 credit module taken and this will be offset directly against your fees.
E.4 If you are a postgraduate research student, we are offering support through a range of discounts and Scholarships:
E.4.1 from 2011/12, a 15% discount per annum (alumni scholarship) will be awarded to any new UEL graduate enrolling on a Postgraduate Research programme within three years of graduation from a UEL postgraduate taught programme, or within three years of graduation from a UEL undergraduate programme.
E.4.2 from 2007/08, a 35 % final year reimbursement will be made to any Postgraduate Research student who completes the minimum registration period and goes on to receive their award within four years from the date of enrolment for full-time students, and within six years from the date of enrolment for part-time students.
E.4.3 twenty scholarships are available through competition, amounting to a 25% reduction in fees for the first two years of study. If you qualify for an Alumni scholarship under E.4.1, you will receive this as well as any other scholarship to which you may be entitled.
E.5 Removal of £1,000 international undergraduate scholarship – Since all international undergraduate students who commenced their studies before September 2011 were automatically awarded a scholarship of £1,000 per year we have amended our fees this year to reflect this reduction. The annual full time undergraduate fee for 2011/12 is lower than the 2010/11 fee after deduction of the scholarship. We believe that this change simplifies our fee structure.
E.6 International Scholarships – a range of scholarships are available for new international students. Details can be found at www.uel.ac.uk/international/fees/scholarships.htm
SECTION F – WHO IS PAYING YOUR FEES?
F.1 Before we are able to provide you with an unconditional offer (New International Students) or enrol you as a student (all other Students), you will need either to pay your fees for the current academic year, or to show that your fees will be paid. All continuing students will need to clear their outstanding debts from previous years in full before they will be allowed to re-enrol for the current academic year. The way you must demonstrate this depends on who is paying your fees, as follows:
F.2 The Student Loans Company (UK/EU students only)
All UK/EU students are able to apply for a loan to cover their full time fees. Continuing UK/EU students who started their programmes before September 2006 are still able to apply for a means tested grant but can now also apply for a non-means tested loan to cover any contribution that they are subsequently required to pay. Tuition fee loans are paid directly to the University of East London.
UK students should apply on-line for all support (loan and means tested grant (if applicable)) as soon as possible by going to www.slc.co.uk and clicking on “Customer Enquiries” (at the bottom of the page).
When you apply to SLC for the tuition fee loan, you will be issued with a unique identification number called a Customer Reference Number (a different reference number is quoted on documentation provided to students from Scotland). You will need to enter this number as part of our on-line enrolment process. You will not be able to complete your enrolment without providing us with your unique reference number.
Should the SLC not provide funding for you then you will be liable to pay the fees yourself.
Application forms for EU students may be downloaded from www.direct.gov.uk/en/EducationAndLearning/UniversityAndHigherEducation/StudentFinance/StudentsFromOtherEUCountries/index.htm
Forms should be returned by post to the address provided. It is recommended that applications are made as soon as possible.
F.3 A Fee Sponsor
If your employer or another organisation sponsors you, they must pay your fees in full by the appropriate deadline. You should return a completed Company Sponsor Details form (to be found online), showing that your fee sponsor will pay the whole fee or a specified part of that fee. Your fee sponsor will be invoiced for the proportion of the fee shown and the invoice must be settled in full within 30 days. If you are liable for any part of the fee, you must pay some of that amount by the appropriate deadline (see section G).
If your fee sponsor has agreed to pay all your fees and they pay the balance in full before the early payment deadline date (see section G) then they will qualify for a reduction in the fee payable of 5%.
If your fee sponsor withdraws financial support and refuses to pay all or part of an invoice, then you must pay any outstanding fees promptly.
A member of your family will not be classified as a fee sponsor even if they wish to transfer funds to us from a company they are involved with.
You should not ask your fee sponsor to transfer maintenance funds to us as we are unable to make them available to you and will return them to the original payee. An administration charge may be deducted from the refund (see section I).
F.4 Yourself or your family
Please refer to sections G and H for information on when to pay and how to pay your tuition fees.
F.4.1 If you are a part-time undergraduate student you will initially be quoted for 4 (20 credit) modules across the year (the maximum number of modules that may be taken in part time mode (see A.1.2)). Modules of different credit rating will be charged pro rata.
F.4.1.1 We will review your module registration records each semester and reduce the amount you have been charged for that semester if appropriate. If you attend more modules than you have paid for, you will be charged for these and may incur a late payment charge. Any such amendment may also result in a change to your mode of attendance (see A.1.2). (See Section G for payment deadline dates).
F.4.2 If you are a part-time taught postgraduate student you will be charged for the number of 30 credit modules that your School has advised us you will be taking in each year of study. Modules of different credit rating will be charged pro rata.
F.4.2.1 We will review your module registration records each semester and during the summer period and amend the amount you have been charged for that semester/period if appropriate. If you attend more modules than you have paid for you will be charged for these and may incur a late payment charge (see Section G for payment deadline dates).
F.4.3 International students should not ask a family member to transfer maintenance funds to us as we are unable to make them available to you and will return them to the original payee. An administration charge may be deducted from the refund (see section I).
SECTION G – WHEN TO PAY YOUR FEES
G.1 Deadline Dates (all students)
G.1.1 Early payment discount date: you will be eligible for a 5% discount if you pay your annual fees in full by cleared funds by:
- 9 September 2011 (for students starting their studies in Semester A)
- 13 January 2012 (for students starting their studies in Semester B)
An early payment discount cannot be gained by giving us a cheque as funds may take weeks to clear from your bank account to our bank account.
G.1.2 Enrolment deadline date: you must complete your enrolment by:
- 23 September 2011 (semester A start)
- 27 January 2012 (semester B start)
All enrolment is online. To complete your enrolment you must sign-up with UEL AND pay your tuition fees (or tell us who will be paying them for you).
G.1.3 If you do not complete your enrolment by the enrolment deadline date you will need written permission from your School to confirm that you are allowed to start or continue with your programme. If permitted to (re)enrol, a penalty charge of £100 for late enrolment will be added to the amount you need to pay. If you are on the University Certificate in Personal and Career Development (New Beginnings 2) programme, and you are permitted to (re)enrol, a penalty charge of £20 for late enrolment will be added to the amount you need to pay.
International students also need to seek the permission of the Director of the International Office who will liaise with the relevant School. If permission is not given, you will not be allowed to start or continue your programme and we will be legally obliged to report this to the UK Border Agency for students who are on a student visa.
G.1.4 If you fail to make the appropriate payment to complete your enrolment by the enrolment deadline date we will also charge you 5% of your total outstanding balance for late payment.
G.1.5 If you do not complete your enrolment by the enrolment deadline date and fail to make the appropriate payment to complete your enrolment by the enrolment deadline date, you will be charged a penalty charge of £100 for late enrolment and 5% of your total outstanding balance for late payment.
G.1.6 If you are studying a short course or taster course, all fees are due before you start the programme.
G.1.7 You may exceptionally be studying on a programme that has a mid-semester start date. Where this is the case you will be notified of an alternative deadline date for payment of your fees (which will usually be two weeks after the start date).
G.1.8 When we refer to payment dates and regardless of whether we are talking about new or continuing students we mean the date at which we have the cleared funds in our bank account. This can be by electronic transfer of funds into our bank account, by bankers draft or by paying using a debit or credit card.
G.2 New UK/EU Students
G.2.1 You will have received a reference to the location of this 2011/12 Fees Policy on our web site as part of the offer and/or enrolment process.
G.2.2 To complete your enrolment you must log in to your account in UEL-Direct at www.uel.ac.uk and complete the enrolment task. The first step requires you to ensure that we are holding correct personal details for you and to agree to abide by our regulations and policies.
You must then confirm who is paying your fees. If you, or a friend or relative, are paying your tuition fees then you must choose one of the following payment options:
G.2.2.1 Payment in full before the early payment discount date (you can deduct 5% from the fee you are required to pay).
G.2.2.2 Payment in full after the early payment discount date but before the enrolment deadline date.
G.2.2.3 Sign up to a five month instalment plan. There are no additional charges added for choosing this option if you do not miss any of the payments. If you wish to select this option you must pay the first instalment (20% of the fee you are due to pay) using a debit or credit card on line and complete an on-line direct debit mandate for the remaining four consecutive monthly instalments. This option will only be available up to the enrolment deadline date.
Please note that enrolment is not complete unless we receive a valid direct debit mandate from you.
G.2.2.4 Charges will be added if you do not complete one of these payment options (see section L) and you will not be able to obtain your student card until your enrolment is complete.
G.3 New International Students
G.3.1 Reference to the location on our website of this Fees Policy is stated in your International Offer Letter. The International Offer Letter is our conditional offer to you of a place on a programme of study. It cannot be used to obtain a visa.
G.3.2 In order to secure your place on the programme you must satisfy all the conditions listed in the International Offer Letter. This includes paying at least 50% of the annual tuition fee (net of any scholarship) or the entire tuition fee for a one semester programme as a non-refundable deposit.
If you need to apply for a student visa you will be required to provide proof to the UK Border Agency (UKBA) that you have sufficient funding for your tuition fees for the coming academic year and living costs for the first nine months of your programme. We are required to confirm to UKBA the tuition fees for your programme and the amount that you have paid us when we assign your Confirmation of Acceptance for Studies (CAS). UKBA will deduct any tuition fees paid to the University from the total amount of funds you will need to show for your visa application. To help facilitate your visa application, we strongly recommend that you pay us all the tuition fees for the first year of your programme in advance. If payment is received before the early payment discount date you will also receive a 5% reduction from the net fee due.
G.3.3 You should arrange to accept our offer of a place as soon as possible in order to leave yourself with sufficient time to obtain a student visa and make travel arrangements to the UK. Once all conditions have been fulfilled, we will send you a Confirmation of Acceptance for Studies which confirms that you have secured a place on a programme of study with us and have met all the conditions required. This letter will also provide your unique CAS reference number, required to obtain or extend your student visa.
G.3.4 If you are refused a student visa to enter the UK, any monies paid to us will be returned in full to the original payer on receipt of verifiable documentary evidence to support your claim, in accordance with our refund policy (please see section I).
G3.5 If you arrive in the UK, or are an International student already resident in the UK, but do not start your studies with us, you will forfeit your 50% non-refundable deposit on your tuition fees. Any additional monies already paid to us may be refunded to the original payer in the country of origin once you return to your country of origin (we may require independent verifiable proof that you are no longer in the UK). Under the terms of our Tier 4 Sponsor Licence we are legally obliged to report to UKBA any applicant that has been assigned a Confirmation of Acceptance for Studies but does not enrol with us as planned.
For the avoidance of doubt, the 50% deposit will only be refunded in the case of a student visa refusal. If you have been assessed as an International student but do not need a visa to study in the UK, you should ensure that the programme you have chosen is the right programme for you as we will be unable to refund your deposit should you change your mind.
G.3.6 Exceptionally, if you arrive in the UK and find that we are unable to offer the programme as set out in your Confirmation of Acceptance for Studies and you find a suitable programme at another UK government funded higher education institution, you may be entitled to have any monies paid to us transferred to the other institution (less our administration costs of £25). This would also be subject to evidence of enrolment at the new university.
G.3.7 The UKBA will be advised of any applicant that has been assigned a Confirmation of Acceptance for Studies and does not enrol as planned with us. We are also required to report to the UK Border Agency students on a student visa who have a significant change of circumstance to their studies. This includes, but is not limited to, if a student is withdrawn from their programme, discontinues their studies with the university or is on a break, intermits or is excluded for any reason. Please ensure that all periods of absence are notified and agreed with your School Registrar in advance, or in the case of sickness, as soon as possible. We may require independent verifiable proof that you are no longer in the UK. Failure to do so is likely to affect your immigration status in the UK. Our procedures are in line with UK Border Agency’s Policy Guidance for Tier 4 and may be subject to change without notice. For details of our attendance policy see
http://www.uel.ac.uk/qa/documents/StudentAttendancePolicy-GuidanceforStudents.doc
G.3.8 To complete your enrolment you must log in to your account in UEL-Direct at www.uel.ac.uk and complete the enrolment task. The first step requires you to ensure that we are holding correct personal details for you and to agree to abide by our regulations and policies.
You must then confirm who is paying the balance of your fees (if any remain). If you, or a friend or relative, are paying your tuition fees then you must choose one of the following payment options:
G.3.8.1 Payment of the balance in full before the early payment discount date (you can deduct 5% from the fee you are required to pay)
G.3.8.2 Payment of the balance in full after the early payment discount date but before the enrolment deadline date
G.3.8.3 Sign up to a five month instalment plan for the balance of your fees. There are no additional charges added for choosing this option. If you wish to select this option you must complete the on-line payment task, pay the first instalment (20% of the balance of the fee you are due to pay) using a debit or credit card on line and complete an on-line direct debit mandate for the remaining four consecutive monthly instalments. This option will only be available up to the enrolment deadline date
Please note that enrolment is not complete unless we receive a valid direct debit mandate from you.
G.3.8.4 Charges will be added if you do not complete one of these payment options (see section L) and you will not be able to obtain your student card until your enrolment is complete.
G.4 Continuing Students
G.4.1 You will have received a reference to the location of this 2011/12 Fees Policy on our web site as part of the re-enrolment process.
G.4.2 If you still owe us any money from a previous year you will not normally be allowed to re-enrol until this debt has been paid in full and any results/transcripts will be withheld until full payment has been received. Any payments you make to us will be used to clear the oldest debts first. This may result in further penalty charges being incurred for the current academic year if we allow you to re-enrol. If you have outstanding debts you should log in to UEL Direct and pay them online. If you are unable to pay online you may pay at the Docklands Cashiers' offices or by telephoning +44(0)20 8223 7526.
If you cannot pay the full balance due from a previous year please contact our Credit Control team immediately by telephone on +44(0)20 8223 7526 or by e-mail at creditcontrol@uel.ac.uk to discuss your payment proposal.
Please note that we reserve the right to refuse payment proposals that we do not think are appropriate.
G.4.3 Once your outstanding debts have been paid in full you will be able to enrol in the same way as new EU/UK students as detailed in section G.2 above.
G.5 If you have questions about your fees, please contact us as follows (dependent upon the nature of your query):
G.5.1 general queries about the amount you have been charged: email us at finance.registry@uel.ac.uk
G.5.2 queries about how to pay your fees: email us at finance@uel.ac.uk
G.5.3 queries about the amount you owe (or if you are having difficulty in paying your fees: email us at creditcontrol@uel.ac.uk
Alternatively, you can write to us or telephone us as follows:
Credit Control Team
Financial Services
University of East London
Docklands Campus
4-6 University Way
London, E16 2RD
Telephone: +44(0)20 8223 7526
Fax: +44(0)20 8223 2839
SECTION H – HOW TO PAY YOUR FEES
New international students must complete and submit the International Student Reply form which is available on-line after they have made payment. A Confirmation of Acceptance of Studies (CAS) will only be issued after the International Student Reply form and the required minimum deposit payment, as outlined in your International Offer Letter, have been received,
In support of your student visa application we are now required to confirm the amount you have paid towards your tuition fees when assigning the Confirmation of Acceptance for Studies. To help facilitate your visa application, we strongly recommend that you pay us all the tuition fees for the first year of your programme in advance If payment is received before the early payment discount date you will also receive a 5% reduction from the net fee due.
You can pay your fees:
H.1 on-line by debit or credit card (except American Express and Diners’ Club) via a secure web page. Please log in to your UEL Direct account at www.uel.ac.uk.
H.2 on-line by agreeing to a five consecutive month instalment plan (this requires an on-line credit/debit card payment for the first instalment and completion of an on-line direct debit mandate for the remaining instalments). This option is not available to students on short courses and taster courses.
H.3 on-line by Travelex Local Currency Wire Transfer.
H.4 by telephone (using a debit or credit card (except American Express and Diners’ Club):
Card hotline telephone numbers: +44(0)20 8223 2974 or 7526
H.5 directly into the University’s bank account (by internet or telephone banking services, or from any bank counter) quoting the following:
Account name: University of East London
Sort code: 20-72-89
Account number: 40739529
IBAN number: GB05 BARC 2072 8940 7395 29
SWIFT / BIC CODE: BARCGB22
Reference number: your 7 digit student number and your name (e.g. 1099999 ELVIS PRESLEY)
You should ensure that you obtain a receipt which confirms the transfer as we may need to refer to this. New International Students will need to send a copy of this as a scanned email attachment to the International Admissions Office after you have submitted your International Student Reply form.
Please note that bank charges may be deducted from your payment by the banks before it is credited to our account. This may result in an underpayment being received and you will be required to pay any such difference to us.
H.6 in person (by bankers draft, debit or credit card (except American Express and Diners’ Club)) at:
Stratford Student Centre
The Green, Stratford Campus
(open 9:15 to 16:45, Monday to Friday)
Docklands Cashiers
The North Building (room NB.G.02), Docklands Campus
(open Monday to Friday 9.30am to 4pm)
(There will also be an extended hours cashiering service during First Week.)
Please note that we do not accept personal cheques and reserve the right not to accept a “company” cheque.
H.7 by post, with bankers draft made payable to the University of East London (with your name in full and your 7 digit student number written on the back) to:
Senior Cashier
Financial Services
University of East London
Docklands Campus
4-6 University Way
London
E16 2RD
Please note that we do not accept personal cheques and reserve the right not to accept a “company” cheque.
All bankers drafts must:
- be made payable to the “University of East London”;
- be in pounds sterling and be drawn on a UK bank, or a London branch of an overseas bank; and
- have your 7 digit student number and name written on the back.
H.8 New International students applying through a contracted UEL advisor can pay their first instalment by bankers draft payable to the University of East London. This draft should be given to the advisor with your signed International Student Reply Form. Our advisors should not ask you to make payments to themselves or anyone else other than the University of East London. If you are worried about any requests from our advisors please contact our International Team immediately for advice by telephone on +44(0)20 8223 6320 or by e-mail at international@uel.ac.uk
H.9 All payments must be in pounds sterling. We are not responsible for any fluctuation in exchange rates.
H.10 Queries regarding payments should be addressed to the Senior Cashier, who can be contacted as follows:
- Telephone: +44(0)20 8223 7526
- Fax: +44(0)20 8223 2839
- Email: cashiers@uel.ac.uk
SECTION I – REFUNDS OF TUITION FEES
I.1 New UK/EU Students
I.1.1 Before making a decision to withdraw from your programme of study you must contact Student Services for advice as such a decision may affect your funding and your tuition fees.
I.1.2 If, after speaking to Student Services, you still decide to withdraw from your programme you must inform your Programme Leader, School Registrar or Director of Studies in writing. A period of non-attendance may also lead to withdrawal by the university and this could affect your funding.
I.1.3 You may be entitled to a refund of your fees dependent upon the date you last attended your programme as follows:
- if you started in Semester A and your last date of attendance is on or before Friday 30 September 2011, you may be entitled to a refund of any fees paid. If your last date of attendance is between 30 September 2011 and 3 February 2012, you may be entitled to a refund of half your annual tuition fee if you paid a full year fee. You are liable for the full year’s fee if you withdraw after 3 February January 2012.
- if you started in Semester B and your last date of attendance is on or before Friday 3 February 2012, you may be entitled to a refund of any fees paid. If your last date of attendance is between 3 February 2012 and 29 September 2012, you may be entitled to a refund of half your annual tuition fee if you paid a full year fee. You are liable for the full year’s fee if you withdraw after 29 September 2012.
I.1.4 Once you have discussed your withdrawal from your programme with your Programme Leader/School Registrar, you should apply, in writing, for any refund. The Request for Refund form may be found at www.uel.ac.uk/financialservices/documents/refund-request.doc. You should return your student ID card with your completed request form to the following address:
Finance & Registry Help Team
Financial Services, Room EB.2.17
University of East London, Docklands Campus
4-6 University Way
London E16 2RD
Email: finance.registry@uel.ac.uk
I.1.5 If you are entitled to a refund, this will only be made to the original person who paid the fee for you and to the country from which the funds originated.
I.1.6 Refunds will be made back to the original debit/credit card if this was the original method of payment. Refunds cannot be made in cash.
I.1.7 If we are provided with bank details by the original payer, or the original payment was made by debit or credit card, there will be no charge for us to process a refund. Any other forms of refund will be charged an administration fee of £25.
I.1.8 If you are a full-time student in receipt of a council tax exemption certificate and withdraw part-way through the year we will notify your local authority.
I.1.9 Any refund due will be subject to the deduction of any other outstanding debts before being processed e.g. rent/library charges etc.
I.1.10 All refunds will be made in pounds sterling. We are not responsible for any fluctuation in exchange rates and bank charges.
I.2 New International Students
I.2.1 International students on a student visa should note that the UKBA has strict procedures which must be adhered to by both students and the university. Before making a decision to withdraw from your programme of study you must contact the International Students Advice Team in the International Office for advice as such a decision is likely to affect your immigration status in the UK. A withdrawal is also likely to affect any tuition fees paid by you.
I.2.2 If, after speaking to the International Students Advice Team, you still decide to withdraw from your programme you must inform your School by making a formal withdrawal request. The university is legally obliged to inform the UK Border Agency of any student on a student visa that withdraws from their studies, in line with our duties as a Tier 4 licence holder.
I.2.3 In accepting our offer, International students have signed to agree that the programme they have selected is the right programme for them. We will only transfer monies paid to us to another UK Government funded higher education institution if we are unable to offer the programme as set out in your Confirmation of Acceptance for Studies. This would also be subject to evidence of enrolment at the new university. We cannot make payments to private colleges in the UK or other overseas institutions.
I.2.4 If you do decide to withdraw, you should apply, in writing, for any refund. The Request for Refund form may be found at www.uel.ac.uk/financialservices/documents/refund-request.doc. You should return your student ID card with your completed request form to the following address:
Financial & Registry Help Team
Financial Services, Room EB.2.17
University of East London, Docklands Campus
4-6 University Way
London E16 2RD
I.2.5 If you are entitled to a refund, this will only be made to the original person who paid the fee for you and to the country from which the funds originated. International students will be required to provide proof of return to their country of origin before a refund is processed (and we may wish to obtain independent confirmation of this). If you request a refund but do not return to your country of origin within six months, you will forfeit all monies paid to us.
I.2.6 Refunds will be made back to the original debit/credit card if this was the original method of payment. Refunds cannot be made in cash.
1.2.7 All refunds will be made in pounds sterling. We are not responsible for any fluctuation in exchange rates and bank charges.
I.2.8 If you do withdraw, any entitlement to a refund of your fees will be dependent upon the date you last attended your programme as follows:
- if you started in Semester A and your last date of attendance is on or before Friday 30 September 2011, you may be entitled to a refund of any fees paid. If your last date of attendance is between 30 September 2011 and 3 February 2012, you may be entitled to a refund of half your annual tuition fee if you paid a full year fee. You are liable for the full year’s fee if you withdraw after 3 February January 2012.
- if you started in Semester B and your last date of attendance is on or before Friday 3 February 2012, you may be entitled to a refund of any fees paid. If your last date of attendance is between 3 February 2012 and 29 September 2012, you may be entitled to a refund of half your annual tuition fee if you paid a full year fee. You are liable for the full year’s fee if you withdraw after 29 September 2012.
I.2.9 Refunds will only be processed once you have confirmed that you are no longer resident in the UK, have returned to your country of origin and provided proof of your return.
If you request a refund but do not return to your country of origin within six months, you will forfeit all monies paid to us.
I.2.10 If we are provided with bank details by the original payer, or the original payment was made by debit or credit card, there will be no charge for us to process a refund. Any other forms of refund will be charged an administration fee of £25.
I.2.11 If you are refused a student visa to enter the UK, any monies paid to us will be returned in full to the original payer on receipt of documentary evidence to support your claim, in accordance with our refund policy.
I.2.12 If you arrive in the UK, or are an international student already resident in the UK, but do not start your studies with us, you will forfeit your 50% non-refundable deposit on your tuition fees. Any additional monies already paid to us may be refunded to the original payer in the country of origin once you return to your country of origin and have provided proof of your return (we may require independent proof that you are no longer in the UK).
For the avoidance of doubt, the 50% deposit will only be refunded in the case of a visa refusal. If you have been assessed as an international student but do not need a student visa to study in the UK, you should ensure that the programme you have chosen is the right programme for you as we will be unable to refund your deposit should you change your mind.
I.2.13 If you arrive in the UK to find that we are unable to offer the programme as set out in your Confirmation of Acceptance of Studies, and transfer to another UK government funded higher education institution, you may be entitled to have any monies paid to us transferred to the other institution (less our administration costs of £25). This is subject to evidence of enrolment at the new university.
The transfer of funds should be requested in the manner set out above but, where appropriate, we will not deduct the non-refundable deposit from the transfer. You should provide us with written evidence of a place on a programme at another university. We will ask them to confirm that you are currently enrolled with them before making the transfer.
We will not make payments to private colleges in the UK or to institutions overseas.
I.2.14 The UK Border Agency will be advised of any student who is issued a Confirmation of Acceptance for Studies but does not enrol as expected or who withdraws after starting a programme of study, or transfers to another university. Our procedures are in line with UK Border Agency’s requirements as Licence holders for Tier 4 of the Immigration Points Based System. These requirements may be subject to legislation changes at short notice.
I.2.15 If you are a full-time student in receipt of a council tax exemption certificate and withdraw part-way through the year we will notify your local authority.
I.2.16 Any refund due will be subject to the deduction of any other outstanding debts before being processed e.g. rent/library charges etc.
I.3 Continuing UK/EU/International Students
I.3.1 You may be entitled to a refund of your fees dependent upon the date you last attended your programme as follows:
- if you started in Semester A and your last date of attendance is on or before Friday 30 September 2011, you may be entitled to a refund of any fees paid. If your last date of attendance is between 30 September 2011 and 3 February 2012, you may be entitled to a refund of half your annual tuition fee if you paid a full year fee. You are liable for the full year’s fee if you withdraw after 3 February January 2012.
- if you started in Semester B and your last date of attendance is on or before Friday 3 February 2012, you may be entitled to a refund of any fees paid. If your last date of attendance is between 3 February 2012 and 29 September 2012, you may be entitled to a refund of half your annual tuition fee if you paid a full year fee. You are liable for the full year’s fee if you withdraw after 29 September 2012.
I.3.2 If you started at any other time of the year and your last date of attendance is within the first two weeks of study, you may be entitled to a refund of any fees paid. If your last date of attendance is after completion of the first two weeks of study any refund will be calculated by Credit Control.
I.3.3 Full-time taught postgraduate students on Masters programmes who have attended 4 taught modules and withdraw prior to completing their dissertations will not be entitled to any refund for the proportion of the programme that has not been undertaken. If students withdraw after the first semester deadline date but before the second semester deadline they are liable for half the full year fee.
I.3.4 The UK Border Agency will be informed of any student on a student visa who does not return to study as expected or is withdrawn from their programme. Our procedures are in line with UK Border Agency’s requirements as Sponsor Licence holders for Tier 4 of the Immigration Points Based System. These requirements may be subject to legislation changes at short notice.
I.3.5 If you are a full-time student in receipt of a council tax exemption certificate and withdraw part-way through the year we will notify your local authority.
I.3.6 All refunds will be made in pounds sterling. We are not responsible for any fluctuation in exchange rates and bank charges.
I.3.7 Any refund due will be subject to the deduction of any other outstanding debts before being processed e.g. rent/library charges etc.
I.4 Students on Short / Taster Courses
Refunds will only be granted if we cannot run the course.
SECTION J – WITHDRAWAL
J.1 Before you make a decision to withdraw from your programme of study, you should contact Student Services for advice. International students should contact the International Students Advice Team in the International Office. Any decision to withdraw may affect your funding, your tuition fees and, if your are an International student, your student visa.
J.2 If you decide to withdraw from your programme of study, you should inform your School or the Registry in writing, giving your reason for withdrawal. International students on a student visa are strongly advised to seek advice from the International Student Advice team in the International Office before making the decision to withdraw. You should also return your student ID card. The tuition fees charged for your period of study will be calculated based on your last date of attendance (see Section I for information about refunds).
J.3 If your attendance drops below that which is required, you may be withdrawn from your programme of study.
J.4 Tuition fees due will be calculated as follows:
If you withdraw and you started in:
- Semester A and your last date of attendance is between 30 September 2011 and 3 February 2012, the tuition fees for Semester A are due. You may be eligible for a refund for Semester B if you paid the full year’s fee. If you withdraw after 3 February 2012 you are liable for the full year’s fee.
- Semester B and your last date of attendance is between 3 February 2012 and 29 September 2012, the tuition fees for Semester B are due. You may be eligible for a refund for Semester A of the following academic year if you paid the full year’s fee. If you withdraw after 29 September 2012 you are liable for the full year’s fee.
J.5 The UK Border Agency will be informed of any International students that have been assigned a Confirmation of Acceptance for Studies and are withdrawn from their programmes of study. Our procedures are in line with UK Border Agency’s policy guidance for Tier 4 Licence holders and may be subject to legislation changes at short notice.
J.6 If you are supported by your Local Authority, the Student Loans Company or other public body and withdraw from your programme of study, we will notify them of your withdrawal as this may have implications for Council Tax exemption and funding.
J.7 If you withdraw from your programme of study you will lose your access rights to all our buildings and facilities. If you wish to recommence your studies in the future you will be required to re-apply and, if you are an International student, you may be asked to pay another non-refundable deposit.
SECTION K - DEFERRAL and INTERMISSION
K.1 Only new students can defer their place (postpone their study). You must have attended for at least one semester before you may intermit (take a period of time out) from your studies. Neither deferral nor intermission are a right and both must be requested in advance.
K.2 International students on a student visa who are in the UK cannot normally defer or intermit as this will be contravening the basis on which the visa was issued. International students on a student visa should note that the UK Border Agency has strict procedures which must be adhered to by both students and the university. Students on a student visa may only request a deferral of a place or intermission in the event of exceptional personal circumstances that can be supported by verifiable documentary evidence. Normally a student in these circumstances would be required to return to their home country and provide evidence of this. If you have exceptional circumstances you must agree this with your School Registrar before intermitting. You must also seek advice from the International Students Advice Team in the International Office as any decision to intermit is likely to affect your student visa. The University is legally obliged to inform the UK Border Agency of any student on a student visa who takes a break from studies or intermits for any reason. Retrospective intermissions are not normally granted.
K.3 If you are a UK/EU student and have not commenced your studies and wish to defer your place, you should contact the Admissions Team on +44(0)20 8223 2835 or by email at admiss@uel.ac.uk.
If you are an international student and have not entered the UK and wish to defer your place, you should contact admissions.international@uel.ac.uk
If you are a postgraduate research student and have not commenced your studies and wish to defer your place, you should contact the Graduate School at gradschool@uel.ac.uk.
If a deferral of your place is agreed, we will keep any surplus payments on your account until you commence your studies.
K.4 If you are an International student in the UK on a student visa and you request to defer your place, you will forfeit your non-refundable deposit and may be liable to additional fees. Under UK Border Agency’s Tier 4 immigration regulations, you will be advised to leave the UK. When you are ready to resume your studies you will need to reapply for a place on the programme and make a fresh student visa application. This applies whether or not you start the programme.
For the avoidance of doubt, the 50% deposit will only be refunded in the case of a student visa refusal. If you have been assessed as an International student but do not need a student visa to study in the UK, you should ensure that the programme you have chosen is the right programme for you as we will be unable to refund your deposit should you change your mind.
K.5 You will normally only be permitted to defer your programme once and for a period of no longer than one year. You will be required to re-apply if you defer for more than one year.
K.6 If you are a Home/EU student and need to intermit (take a break from your studies), you must request this in advance of the period of intermission and discuss it with your Programme Leader or School Registrar (Postgraduate Research students are not normally permitted to intermit). You should also contact Student Services as this decision may affect your funding and tuition fees.
If you are an international student you must contact the International Students Advice Team in the International Office (email isa@uel.ac.uk) for visa advice as such a decision is likely to affect your visa status and your tuition fees.
Intermission may be granted for a period of one semester or an academic year. If you do not return after your agreed period of intermission and then decide that you wish to complete your studies at a later date, you will need to re-apply for admission to the programme.
K.7 Refunds will only be considered under the same conditions as for withdrawals (see section I).
K.8 The UK Border Agency will be informed of any student that has been assigned a Confirmation of Acceptance for Studies and defer their place, intermit or take a break from studies for any reason.
K.9 If you are a full-time student in receipt of a council tax exemption certificate and intermit part-way through the year we will notify your local authority.
SECTION L - IF YOU DO NOT PAY YOUR FEES
L.1 If you fail to pay the required minimum payments by the relevant deadline dates we will remove your access to the library and computing and other facilities. We may refer your details to external agencies, refuse to assess you and eventually exclude you from the university. Any certificate of award or transcript for which you may be eligible will be withheld until all outstanding balances are paid in full.
L.2 If you have not completed your enrolment by the enrolment deadline date and you are permitted by your Head of School to enrol after the enrolment deadline date we will charge you an extra £100 for late enrolment. This charge will apply regardless of who is paying your tuition fees.
L.3 If your payment is returned or recalled as unpaid by the bank, we will charge you £12.
L.4 If you have insufficient funds in your bank account to make a direct debit payment, we will charge you £12.
L.5 If you miss an instalment payment when paying in person by cash or debit/credit card, we will charge you £12.
L.6 If your instalment payment is not received by the date due, we will charge you £12.
L.7 If you default on your financial agreement with us and ask to pay that debt in instalments, we will charge you 5% of the outstanding debt to arrange a debt repayment plan.
L.8 If you fail to make the appropriate payment to complete your enrolment by the enrolment deadline date we will charge you 5% of the outstanding debt for late payment.
L.9 If you do not complete your enrolment by the enrolment deadline date and fail to make the appropriate payment to complete your enrolment by the enrolment deadline date, you will be charged a penalty charge of £100 for late enrolment and 5% of the outstanding debt for late payment.
L.10 Debtors will not be re-enrolled as students and we will use external agencies to recover debts. We reserve the right to exclude students who do not meet their financial obligations.
L.11 We reserve the right to refuse offers of payments which we do not feel are appropriate.
L.12 Results, transcripts and certificates of award will not be released until tuition and/or any other outstanding debts due have been paid in full.
SECTION M - IF YOU FAIL TO PAY OTHER DEBTS TO UEL
M.1 Other debts include all monies owed to the University of East London for whatever reason and include rent, nursery fees, library fines and charges, unpaid emergency loans etc
M.2 Debtors will not be re-enrolled as students and we will use external agencies to recover debts. We reserve the right to exclude students who do not meet their financial obligations and reserve the right to refuse offers of payments which we do not feel are appropriate.
M.3 Results, transcripts and certificates of award will not be released until tuition and/or any other outstanding debts due have been paid in full.
M.4 A Confirmation of Acceptance for Studies (CAS), required to support a student visa application, will not be issued to students with outstanding debts to the University.
Glossary
- Bursary - a reduction in fee or payment
- Cleared funds - money that has been transferred from your bank account and now appears in UEL’s bank account (this process can take a number of weeks)
- Confirmation of Acceptance for Studies the letter issued to International students who have met all conditions of an offer of a place. This letter will state an applicant’s CAS reference number which is required for student visa purposes if applicable.
- Customer Reference - the unique identification number allocated by the Number Student Loans Company (SLC) upon registering with them.
- Deadline date - the last date by which something must be done
- Deferral of a place - postponing your place until the next intake point
- Distance learning programme - a programme of study that takes place without attendance on campus
- Enrolment - the act of signing up with us and paying tuition fees
- Fee sponsor - an organisation or company that that has agreed to pay your tuition fees (or part of them)
- Fee status - your status (UK, EU or overseas) for fee payment purposes
- Instalment plan - the agreed facility to pay fees in five instalments arranged at enrolment
- Intermission - taking an agreed period of time out of study
- International Offer Letter - the letter issued to International students advising them of the conditions of an offer of a place
- Maintenance funds - the money an International student needs to show for student visa purposes for course fees and living costs for your programme or your first year of study (UK Border Agency’s definition)
- Maintenance Loan - a loan provided by the Student Loans Company to help full-time undergraduate UK students with their living costs
- UEL contracted Advisor - an organisation or individual who has a contract with UEL to provide advice, guidance and support to potential students
- Progress bursary - goods or services given to students who submit for assessment at the end of their first semester
- Points Based System - the immigration system for allocating points towards a student visa (30 points for the visa letter and 10 points for maintenance funds for the programme or first year of study)
- Scholarship - a grant of money that does not have to be repaid
- UEL-Direct - our student-focused web portal
- UK Border Agency - the home office department dealing with
- visa and immigration matters
Useful Contacts
| Useful Contacts | |
|---|---|
|
Docklands Campus |
Financial Services & Registry |
|
Stratford Campus |
Cashiers |
|
Duncan House |
Credit Control |
|
Website |
Admissions/Programme Enquiries |
|
Telephone |
International Office |
|
Minicom number |
International Students Advice Team |
|
Our Schools: (go to http://www.uel.ac.uk/schools) |
Student Money Advice and Rights Team (SMART) |
|
Disability and Dyslexia Service
Students’ Union Tel: +44 (0) 20 8223 7025 |
Accommodation |
Our Vision
To achieve recognition, both nationally and internationally, as a successful and inclusive regional university proud of our diversity, committed to new modes of learning which focus on students and enhance their employability, and renowned for our contribution to social, cultural and economic development, especially through our research and scholarship.
