UEL developed customer service standards and targets in 2010.
We welcome your feedback on how we can improve our service standards, service level agreements and the promises made in our Charters on timeliness and quality of service.
We invite you to complete our online survey(s) available on this website.
We will publish the results of these surveys on the ‘You Said, We Did’ posters in the relevant Schools and Services.
For a general description of these pages and an explanation of how they should work with screenreading equipment please follow this link: Link to general description
For further information on this web site’s accessibility features please follow this link: Link to accessibility information