February Start 2005

The Student Charter for Collaborative Partners of the University of East London (UEL)

Teaching and learning

We support our partners' aim to give you high-quality teaching and support for your learning that leads to academic success and employment or opportunities for further study.

You can expect that they will:

• use a balanced range of teaching and learning approaches which will suit your aims, needs and experience, and which is appropriate to the programme;
• at the start of each module, give you information in module guides on learning outcomes and teaching and assessment methods;
• have lecturers, tutors and support staff who set and meet high professional standards and who are knowledgeable, competent and well qualified in their subject or area;
• maintain well-managed and co-ordinated learning programmes and support services;
• provide a clean, safe and appropriately-equipped learning environment;
• postpone or reschedule classes only in exceptional circumstances;
• normally provide at least seven days' notice if there is a need to change teaching and assessment timetable arrangements;
• provide a schedule of module assessment deadlines at the start of the semester;
• provide two months' notice of exam timetables for written assessments;
• provide regular scheduled contact with named academic staff, to review and provide feedback on your achievements and help plan your progress;
• provide scheduled regular contact and support if you are taking flexible learning and part-time programmes; and
• talk to students with disabilities or dyslexia to find out if they have any study support needs they must meet so they can have full access to teaching, learning and assessment.

Our partners expect you to:

• have a professional and responsible attitude, go to all timetabled classes on time and let the appropriate person know if you cannot attend;
• work hard on your coursework and ask for advice and help if you are having difficulties with your academic work or any other problems that may affect that work;
• hand in coursework on time
• tell the appropriate person about any disabilities you have that you need study support for so you can have full access to teaching, learning and assessment;
• make the most of all facilities provided, such as the Learning Resource Centres and student support services;
• take part positively in your learning and let them know if you need help;
• help improve what is offered by using the opportunities provided for you to have your say and assess what they do;
• behave appropriately and not disrupt other students by using mobile phones, eating in class, dropping litter and so on;
• help keep your community safe and secure by keeping to any policies on health and safety and security (including carrying ID cards where provided);
• avoid taking breaks during the programme as this can disrupt your studies. If you want a break in your studies, you must agree this in advance

 

---

© 2006